Check your photo against ZALORA's rules.
ZALORA sets rules for the main image that can be measured from the photo: background colour. Drop a photo to see which ones it meets. It runs in your browser; nothing is uploaded.
Choose a marketplace and a photo.
Rules come from each marketplace's own help pages, summarised in the guides (checked 12 October 2026). Size, file size and format are checked as well.
What ZALORA asks for.
Source: ZALORA Seller Center FAQ — Image Upload; Quality Control; Product Creation; Image Upload (Philippines); Products (Philippines); Product Image (Singapore) · checked 12 October 2026
- Main image
- Light, neutral background
- Size
- 762 × 1,100 pixels; images outside these dimensions are listed as a rejection reason and appear distorted on the website and apps
- Aspect ratio
- 0.69 : 1; the Philippines Seller Center calls 762 × 1,100 pixels the recommended size and allows larger images as long as this ratio is kept
- Resolution
- 300 dpi (Philippines Seller Center)
- File size
- Less than 2 MB (Philippines Seller Center)
- Background
- White to light grey; images with outdoor backgrounds are not allowed
- Main image
- The first image must not have an outdoor setting or a busy background
- Not allowed
- Pixelated or blurred images, loud or distracting backgrounds, repeated images, irrelevant watermarks or scribbles in the background, and extra images showing unrelated products
- Models
- Images can be rejected for poor model selection (age, expressions, presentation) or inappropriate model poses or make-up
- Product angles
- The product must be angled and displayed clearly; a missing product angle image is a rejection reason
- Review
- Every new or edited image goes through quality control before going live; the Seller Center quotes 24–48 hours on a business day for QC processing and 2–5 business days for edited products
How each rule is measured.
- Background colour
- The background colour is the median of a thin band along all four edges. A pure-white rule passes only when that band is RGB 255, 255, 255; near-white values such as 253 are reported with their exact colour.
- Scene photos
- Room and lifestyle photos have no plain background to measure against, so fill, edges and shadow are marked as not measured rather than guessed.
Checkers by marketplace.
ZALORA main images, answered.
What background does ZALORA require for the main image?
Light, neutral background. The checker reads the background from the edges of the photo and reports its exact RGB value.
Where do these figures come from?
From ZALORA Seller Center FAQ — Image Upload; Quality Control; Product Creation; Image Upload (Philippines); Products (Philippines); Product Image (Singapore), read on 12 October 2026. Marketplaces update their rules; the official page is the final reference.
Is my image uploaded?
No. The file is read and processed inside your browser; nothing is sent to a server.
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