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Check the image before the buyer does.

Put the AI image next to the original photo and compare it part by part: colour, repeated parts, construction, material, print, the model and the hands. These seven checks come from mistakes found in Herofab's own showcase images before they were published.

Model wearing the tan knitted crew-neck sweater with dark trousers on a white background
Source photo. Made with Herofab · Virtual try-on

1. Colour comes from the product, not the light

A shadow, a warm lamp or a reflection in the original photo can make part of a product look darker than it is. The AI image should show the true colour of each material. Where the original is unevenly lit, judge the colour on the part that is evenly lit.

2. Repeated parts match each other

Rivets, buttons, snaps, eyelets and buckles that are identical on the product must be identical in the image: the same colour, the same finish and the same number. A tote bag whose rivets came out in two tones was one of the images Herofab replaced before publication.

3. The item is built the way it is built

Image models lean towards common designs. A crew-neck sweater can gain a hood, and a necklace can be re-routed into a V it does not have. Compare the construction: neckline, closure, collar, and how a chain is linked and where its clasp sits.

4. The material stays the same material

A sherpa collar is not a knitted collar, and suede is not smooth leather. Materials are easiest to lose in a close-up, where the texture fills the frame. When the texture matters, a close-up photo of the material helps the image keep it.

5. Print, numbers and text are exact

Numbers, letters, logos and stripe counts are small, and they change easily. Read every character in the AI image against the original, at full size.

6. The model suits the item

An item cut for men belongs on a male model, and the rest of the outfit should be styled for the same person. When an item is cut for one gender, state it rather than leaving the choice open.

7. Hands and body are possible

For rings and bracelets, look at the wrist and the arm: they should enter the frame in one natural line with the hand. A hand resting on a shoulder it could not reach draws the buyer's eye to the mistake instead of the product.

Checklist

  • Compare at full size, next to the original photo, not as a thumbnail.
  • Check identical parts against each other, not only against the original.
  • Read every number, letter and logo.
  • Check the neckline, the closure and any chain before the colour.
  • When the material matters, upload a close-up photo of it too.
  • The product in the image must match the product that ships.

Sources

Checked 30 September 2026. Rules change; the official pages are the final reference.

Questions

In short.

Do marketplaces accept inaccurate AI images?

Zalando's image guidelines list an inaccurate representation of the product, implausible settings and an inconsistent model appearance as not acceptable. On every channel, the product in the image must match the product that ships.

Is one product photo enough?

For most items, yes: one clear, straight photo of the whole item. Add a close-up when the material or a small part matters, such as a collar, a zip or a stone setting.

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