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Sub-processors and AI providers.

Herofab uses 9 service providers; 4 of them process photos with AI: fal.ai, Google (Gemini API), Kie.ai, Anthropic, PBC. The list is read from the Service providers section of the privacy notice, last updated 30 October 2026, so this page and the notice always say the same.

AI providers

Who processes photos with AI

Processors may use the data only to provide their service to Herofab; independent controllers process it under their own privacy terms.

ProviderWhat they do for HerofabRole
fal.aiImage generationProcessor
Google (Gemini API)Image generation, automated photo and result checks, and suggestions that improve the description you write in the studioProcessor
Kie.aiImage generation, automated photo and result checks, and suggestions that improve the description you write in the studioProcessor
Anthropic, PBCAI assistant (Claude) used by the Herofab team to examine sampled jobs of accounts created on or after 29 October 2026 in quality review and testingProcessor
Other providers

Hosting, email, payments and sign-in

ProviderWhat they do for HerofabRole
Cloudflare, Inc.Website hosting, early-access list (D1), object storage for photos and results (R2), site statistics, bot protection, email routingProcessor
Hetzner Online GmbHServer and database of the appProcessor
Resend, Inc.Service emails and, with your consent, product update emailsProcessor
PolarPayments, as merchant of record and independent controllerIndependent controller
Google (Sign in with Google)Confirming your email address if you choose Continue with Google, as independent controllerIndependent controller
From the privacy notice

What Herofab does not do

  • Herofab does not sell personal data, does not use your photos to train AI models and does not use advertising trackers.
  • Every generated image carries IPTC metadata that marks it as AI-generated.

Transfers

Some providers process data outside the European Economic Area and Türkiye, in particular in the United States. Such transfers rely on an adequacy decision or on the standard contractual clauses offered by each provider.

Questions

Sub-processor questions

Does Herofab train AI models on my photos?

No. The privacy notice says Herofab does not use your photos to train AI models; sampled photos used in quality review and testing are not used to train AI models either.

Which companies see my product photos?

The image-generation and checking providers listed under AI providers receive the photo for the tool you choose, and Cloudflare stores photos and results. Each acts as Herofab's processor.

How are AI-generated images marked?

Every image Herofab generates carries IPTC metadata that marks it as AI-generated.

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