1. The question each type answers
Each image type answers one question a shopper has. A packshot answers “what exactly is this?”: the product alone, evenly lit, with its colour and shape and nothing else. A flat lay answers “what does the whole piece look like?”: outline, length, print placement and front details, seen from directly above. A ghost mannequin answers “how does it hold its shape?”: neckline, shoulders and volume, as if worn, without a body in the frame.
An on-model image answers “how does it fit?”: length on the body, drape and proportion. A lifestyle or location image answers “where would I wear it?”: styling, mood and setting. For garments, flat lay and ghost mannequin are the two usual ways to make the packshot; for shoes, bags and accessories, the packshot is simply the product on its own.
2. Flat lay or ghost mannequin
Zalando accepts both as a primary packshot for apparel: its guidelines name the invisible mannequin and the flat lay as the two forms of packshot, ask for the inner back view to be included, and do not allow visible mannequins in mandatory packshots. A primary packshot submitted on a white background gets a light grey background applied automatically.
The garment decides between them. A flat lay suits pieces whose interest sits on the surface — prints, graphics, pocket layout — and soft items with little structure of their own, such as T-shirts or scarves. A ghost mannequin suits pieces defined by their shape: tailored jackets, coats, collared knitwear, dresses with a fitted waist. Whichever you choose, keep it for the whole collection, so the category grid reads as one set.
3. The first slot: on a model or on its own
The first image carries the strictest rules, and the marketplaces do not agree on which type belongs there. Amazon’s clothing guidelines say adult clothing main images must be photographed on a model, on pure white, with no visible mannequin, hanger or holder and no folded product. Children’s and baby form-fitting items are the reverse: they must be displayed without models, and accessories are not photographed on models.
Google Merchant Center asks for clothing to be shown worn by people, and for shoes, handbags and accessories to appear alone in the main image and on a model in additional images. On Zalando, the first image of an apparel article, the catalogue view, is either a primary packshot or a front crop that shows the complete article on a model. Model views can use any background colour, setting or location there, and Zalando reserves the right to reject AI-generated images that break believability or fail to represent the product accurately.
4. The next slots: back, detail and fit
After the first image the rules relax, and the types start to complement each other. Amazon describes alternate images as views that clarify use, detail, fabric or cut, and accepts up to eight of them for each parent or child SKU. Zalando requires three compliant images for apparel, the catalogue view among them, and lets the article in a compliant view be cropped, partially covered or folded as long as the product remains clearly recognisable.
A practical order: the first image as the marketplace requires, then the other main view — the worn view if the first shows the product alone, the product-only view if the first shows a model — then the back, then a close-up of fabric, a label or a fastening. On Amazon this places a ghost mannequin or flat lay after the model; on Zalando with a packshot first, the model follows the packshot.
5. Lifestyle and location images: context, after the catalogue
Lifestyle and location images show the garment in a setting and set a mood, which makes them weak as a first image and useful further along. Zalando accepts plain, lifestyle and ambient settings, and any background colour, setting or location for model views; its additional views, which extend the product story, do not count toward the required number of images.
Google Merchant Center accepts staged or lifestyle images that clearly show the product, and has a separate attribute for them: lifestyle_image_link, used to show the product in a real-world context, such as clothing worn by a model. Up to five lifestyle images can be submitted per product, and they can be shown in free listings.
How an invisible mannequin photo is made in a studio
In a studio the invisible mannequin is a composite. The garment is photographed on a mannequin with removable parts, then photographed again inside out or without the front of the form, to record the inside of the neck and the back label area. A retoucher joins the two images, removes the form and fills the neck opening, which is why a classic invisible-mannequin image takes more retouching than a flat lay.
Herofab's ghost mannequin works from a photo of the garment on a hanger or laid flat, so the shoot itself needs no form. In the 3D style the front view is briefed to show the neck opening and the inside back of the collar, with no body, mannequin or hanger in the picture, and to keep the cut as photographed: the shoulders are not narrowed or widened and the waist is not taken in.
Packshot on a mannequin, a hanger or the table
The source of a packshot shapes it. A mannequin gives the garment shoulders and a chest before the camera, so the photo already looks worn; a hanger leaves the shoulders sloping and the body flat; a garment on a table shows its outline but not its volume. Each can be the start of a hollow-body image or a flat lay, because the tool shapes or lays out the garment again, but each hides something.
A form hides the inside of the neck and the side seams; a hanger hides the back neck behind its hook; a table hides the back entirely. What the source does not show cannot be added back faithfully. For a shirt whose collar stand matters, a hanger photo with the collar buttoned records it clearly; for a dress whose waist matters, a mannequin photo records the shape.
Ghost mannequin vs flat lay vs on-model for a mixed range
Few shops sell only one kind of garment, and the rule of one product-only style per collection meets exceptions. Trousers, skirts and shorts read clearly in both styles; knitwear and T-shirts look fuller as a hollow shape and plainer as a flat lay; scarves and soft accessories are usually shown flat. A shop can settle the style by category rather than by collection and keep it the same on each category page.
The on-model image then sits beside either style. Virtual try-on can start from the same hanger or flat-lay photo used for the ghost mannequin image, so the worn view and the product-only view come from one source and match in colour and detail. Shown together, the product-only view gives the shape and the on-model view the fit, and neither has to do the other's job.
Checklist
- Check each marketplace’s first-image rule before the shoot: a model for adult clothing on Amazon, a packshot or a front crop on Zalando.
- One product-only style per collection: flat lay or ghost mannequin, not a mix.
- Product-only views on white, with no visible hanger or mannequin and nothing folded.
- The back and a close-up of fabric or a label as separate images.
- Lifestyle and location images after the catalogue view, never in its place.
Sources
- Zalando Partner University — Image guidelines
- Amazon Seller Central — Image guidelines for clothing
- Google Merchant Center Help — Image link [image_link]
- Google Merchant Center Help — Lifestyle image link [lifestyle_image_link]
Checked 26 September 2026. Rules change; the official pages are the final reference.
