---
title: "ZALORA product image requirements | Herofab"
description: "ZALORA product images: 762 × 1,100 pixels at a 0.69 : 1 ratio, 300 dpi, under 2 MB, on a white to light grey background with no watermarks."
url: https://herofab.app/guides/zalora-product-image-requirements
language: en
updated: 2026-10-12
---

# ZALORA product image requirements

ZALORA product images: 762 × 1,100 pixels at a 0.69 : 1 ratio, 300 dpi, under 2 MB, on a white to light grey background with no watermarks.

![Black-dial watch with a mesh strap on white, three-quarter view](https://herofab.app/img/ex/watch-packshot-1100.webp)

Made with Herofab · Packshot studio

## All ZALORA image requirements

Source: [ZALORA Seller Center FAQ — Image Upload; Quality Control; Product Creation; Image Upload (Philippines); Products (Philippines); Product Image (Singapore)](https://sellercenter.zalora.com/faq_product_imageupload). Checked 12 October 2026. [Read again · 12 October 2026](https://herofab.app/guides/marketplace-image-rule-changes)

- **Size:** 762 × 1,100 pixels; images outside these dimensions are listed as a rejection reason and appear distorted on the website and apps
- **Aspect ratio:** 0.69 : 1; the Philippines Seller Center calls 762 × 1,100 pixels the recommended size and allows larger images as long as this ratio is kept
- **Resolution:** 300 dpi (Philippines Seller Center)
- **File size:** Less than 2 MB (Philippines Seller Center)
- **Background:** White to light grey; images with outdoor backgrounds are not allowed
- **Main image:** The first image must not have an outdoor setting or a busy background
- **Not allowed:** Pixelated or blurred images, loud or distracting backgrounds, repeated images, irrelevant watermarks or scribbles in the background, and extra images showing unrelated products
- **Models:** Images can be rejected for poor model selection (age, expressions, presentation) or inappropriate model poses or make-up
- **Product angles:** The product must be angled and displayed clearly; a missing product angle image is a rejection reason
- **Review:** Every new or edited image goes through quality control before going live; the Seller Center quotes 24–48 hours on a business day for QC processing and 2–5 business days for edited products

### Main image

- **Background colour:** Light, neutral background

Source: [ZALORA Seller Center FAQ — Image Upload; Quality Control; Product Creation; Image Upload (Philippines); Products (Philippines); Product Image (Singapore)](https://sellercenter.zalora.com/faq_product_imageupload) · checked 12 October 2026

[Check your images — free](https://herofab.app/tools/zalora-product-photo-checker)

## What ZALORA asks for, covered.

ZALORA's Seller Center gives 762 × 1,100 pixels for product images, a 0.69 : 1 upright shape, on a white to light grey background, and does not allow outdoor backgrounds. Herofab's virtual try-on shows a garment on a studio model against studio white or grey; its 3:4 output, 1,728 × 2,304 pixels in 2K, is not ZALORA's shape, so the image is cropped or resized to 762 × 1,100 pixels before upload. Every new or edited image goes through ZALORA's quality control before going live. The Seller Center pages behind this guide do not mention AI-generated images, so a seller planning to list one confirms it with ZALORA first.

### Studio white or grey

Virtual try-on shows the garment on a model against studio white or grey; ZALORA does not allow outdoor backgrounds.

### Resize to 762 × 1,100

Herofab's 3:4 output is 1,728 × 2,304 pixels in 2K and has to be cropped or resized to ZALORA's 0.69 : 1 shape.

### Confirm AI images first

The Seller Center pages behind this guide do not mention AI-generated images; confirm with ZALORA before listing one.

[Start free](https://app.herofab.app/login?lang=en)

## ZALORA, answered.

**What size should ZALORA product images be?**

ZALORA product images: 762 × 1,100 pixels at a 0.69 : 1 ratio, 300 dpi, under 2 MB, on a white to light grey background with no watermarks.

**How large can a product image file be on ZALORA?**

Less than 2 MB (Philippines Seller Center). Source: ZALORA Seller Center FAQ — Image Upload; Quality Control; Product Creation; Image Upload (Philippines); Products (Philippines); Product Image (Singapore), checked 12 October 2026.

**What background should product images have on ZALORA?**

White to light grey; images with outdoor backgrounds are not allowed. Source: ZALORA Seller Center FAQ — Image Upload; Quality Control; Product Creation; Image Upload (Philippines); Products (Philippines); Product Image (Singapore), checked 12 October 2026.

**What should the main image look like on ZALORA?**

The first image must not have an outdoor setting or a busy background. Source: ZALORA Seller Center FAQ — Image Upload; Quality Control; Product Creation; Image Upload (Philippines); Products (Philippines); Product Image (Singapore), checked 12 October 2026.

**What is not allowed in product images on ZALORA?**

Pixelated or blurred images, loud or distracting backgrounds, repeated images, irrelevant watermarks or scribbles in the background, and extra images showing unrelated products. Source: ZALORA Seller Center FAQ — Image Upload; Quality Control; Product Creation; Image Upload (Philippines); Products (Philippines); Product Image (Singapore), checked 12 October 2026.

**Can I check my images before uploading?**

Yes. The free [image size checker](https://herofab.app/tools/zalora-product-photo-checker) reads each file in your browser and tests it against these rules; the image is not uploaded.

**Where do these figures come from?**

From ZALORA Seller Center FAQ — Image Upload; Quality Control; Product Creation; Image Upload (Philippines); Products (Philippines); Product Image (Singapore), read on 12 October 2026. Marketplaces update their rules; the [official page](https://sellercenter.zalora.com/faq_product_imageupload) is the final reference.

[Virtual try-on](https://herofab.app/tools/virtual-try-on) · [Background removal](https://herofab.app/tools/background-remover) · [ZALORA image resizer](https://herofab.app/tools/zalora-image-resizer) · [ZALORA image compressor](https://herofab.app/tools/zalora-image-compressor) · [All guides](https://herofab.app/guides/)
