---
title: "Lightspeed eCom product image requirements | Herofab"
description: "Lightspeed eCom (C-Series) product images: up to 5,128 × 5,128 pixels, 25 MB maximum, JPG, PNG or WebP, 10 to 12 images per product."
url: https://herofab.app/guides/lightspeed-ecom-product-image-size
language: en
updated: 2026-10-12
---

# Lightspeed eCom product image requirements

Lightspeed eCom (C-Series) product images: up to 5,128 × 5,128 pixels, 25 MB maximum, JPG, PNG or WebP, 10 to 12 images per product.

![A pair of cream leather pumps on white](https://herofab.app/img/ex/heels-packshot-1100.webp)

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## All Lightspeed eCom image requirements

Source: [Lightspeed eCom (C-Series) Help Center — Understanding eCom (C-Series) specifications and limits; Adding product images; 3 d. Rain - Images; Lightspeed Retail POS (X-Series) Help Center — Managing alt texts and visible product image descriptions in Lightspeed eCom; Managing product images used in Lightspeed eCom; Importing images in bulk; What are the supported image size and formats for products?](https://ecom-support.lightspeedhq.com/hc/en-us/articles/220320508-Understanding-eCom-C-Series-specifications-and-limits). Checked 12 October 2026. [Read again · 12 October 2026](https://herofab.app/guides/marketplace-image-rule-changes)

- **Size:** eCom (C-Series) stores images up to 5,128 × 5,128 pixels unscaled; larger images are scaled down to 5,128 pixels on the longest edge
- **File size:** 25 MB maximum per image on eCom (C-Series); keeping images under 1 MB is recommended for page speed
- **Formats:** .jpg, .jpeg, .png and .webp on eCom (C-Series); .gif is only supported in the content section or long description
- **Number:** 10 images per product on eCom (C-Series) standalone and 12 on Omnichannel
- **Zoom:** Square or rectangular high-resolution images are recommended, as they give better results when customers zoom in
- **Colour space:** Any RGB colour space is recommended; images in a CMYK colour space noticeably lose colour when uploaded
- **Automatic resizing:** Themes are designed so that an image is always optimised on the page regardless of the size of the original upload
- **Variant images:** A unique image can be added to each variant of a product
- **Alt text:** On Lightspeed eCom (E-Series) the product name is the default alt text for all gallery images; custom alt text can be no longer than 125 symbols

[Check your images — free](https://herofab.app/tools/image-size-checker)

## What Lightspeed eCom asks for, covered.

Lightspeed eCom (C-Series) accepts JPG, PNG and WebP files up to 25 MB and stores images up to 5,128 × 5,128 pixels unscaled. Herofab's 2K and 4K output is at most 4,096 pixels on the longest edge, below that size. Lightspeed recommends keeping images under 1 MB for page speed; a 2K PNG is heavier, so the JPG download is the lighter file.

### Inside the size limit

2K and 4K output is at most 4,096 pixels on the longest edge, below the 5,128 pixels stored unscaled.

### Lighter as JPG

Lightspeed recommends files under 1 MB for page speed; the JPG download is lighter than the PNG.

### Room for every view

Ten to twelve images per product leave room for several poses, a ghost mannequin view and a detail shot.

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## Lightspeed eCom, answered.

**What size should Lightspeed eCom product images be?**

Lightspeed eCom (C-Series) product images: up to 5,128 × 5,128 pixels, 25 MB maximum, JPG, PNG or WebP, 10 to 12 images per product.

**How large can a product image file be on Lightspeed eCom?**

25 MB maximum per image on eCom (C-Series); keeping images under 1 MB is recommended for page speed. Source: Lightspeed eCom (C-Series) Help Center — Understanding eCom (C-Series) specifications and limits; Adding product images; 3 d. Rain - Images; Lightspeed Retail POS (X-Series) Help Center — Managing alt texts and visible product image descriptions in Lightspeed eCom; Managing product images used in Lightspeed eCom; Importing images in bulk; What are the supported image size and formats for products?, checked 12 October 2026.

**Which file formats does Lightspeed eCom accept for product images?**

.jpg, .jpeg, .png and .webp on eCom (C-Series); .gif is only supported in the content section or long description. Source: Lightspeed eCom (C-Series) Help Center — Understanding eCom (C-Series) specifications and limits; Adding product images; 3 d. Rain - Images; Lightspeed Retail POS (X-Series) Help Center — Managing alt texts and visible product image descriptions in Lightspeed eCom; Managing product images used in Lightspeed eCom; Importing images in bulk; What are the supported image size and formats for products?, checked 12 October 2026.

**How many images per product on Lightspeed eCom?**

10 images per product on eCom (C-Series) standalone and 12 on Omnichannel. Source: Lightspeed eCom (C-Series) Help Center — Understanding eCom (C-Series) specifications and limits; Adding product images; 3 d. Rain - Images; Lightspeed Retail POS (X-Series) Help Center — Managing alt texts and visible product image descriptions in Lightspeed eCom; Managing product images used in Lightspeed eCom; Importing images in bulk; What are the supported image size and formats for products?, checked 12 October 2026.

**What image size enables zoom on Lightspeed eCom?**

Square or rectangular high-resolution images are recommended, as they give better results when customers zoom in. Source: Lightspeed eCom (C-Series) Help Center — Understanding eCom (C-Series) specifications and limits; Adding product images; 3 d. Rain - Images; Lightspeed Retail POS (X-Series) Help Center — Managing alt texts and visible product image descriptions in Lightspeed eCom; Managing product images used in Lightspeed eCom; Importing images in bulk; What are the supported image size and formats for products?, checked 12 October 2026.

**Can I check my images before uploading?**

Yes. The free [image size checker](https://herofab.app/tools/image-size-checker) reads each file in your browser and tests it against these rules; the image is not uploaded.

**Where do these figures come from?**

From Lightspeed eCom (C-Series) Help Center — Understanding eCom (C-Series) specifications and limits; Adding product images; 3 d. Rain - Images; Lightspeed Retail POS (X-Series) Help Center — Managing alt texts and visible product image descriptions in Lightspeed eCom; Managing product images used in Lightspeed eCom; Importing images in bulk; What are the supported image size and formats for products?, read on 12 October 2026. Marketplaces update their rules; the [official page](https://ecom-support.lightspeedhq.com/hc/en-us/articles/220320508-Understanding-eCom-C-Series-specifications-and-limits) is the final reference.

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