---
title: "BigCommerce product image requirements | Herofab"
description: "BigCommerce product images: 1,280 × 1,280 pixels optimal, JPEG, GIF, WebP or PNG, 8 MB per file and up to 1,000 images per product."
url: https://herofab.app/guides/bigcommerce-product-image-size
language: en
updated: 2026-10-12
---

# BigCommerce product image requirements

BigCommerce product images: 1,280 × 1,280 pixels optimal, JPEG, GIF, WebP or PNG, 8 MB per file and up to 1,000 images per product.

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## All BigCommerce image requirements

Source: [BigCommerce Help Center — Adding Products (v3); How Products Work; Platform Limits; Optimizing Your Images; Adjusting Your Store Image Settings; Troubleshooting Your Store Images; Importing Product Variants, Images, and Other Complex Attributes; BigCommerce Developer Docs — Create Product Image](https://support.bigcommerce.com/s/article/Adding-Products-v3). Checked 12 October 2026.

- **Recommended:** 1,280 × 1,280 pixels is the optimal size for product images, though a theme's documentation may suggest a different size
- **Formats:** JPEG/JPG, GIF, WebP and PNG; TIFF and PDF are not supported, and CSV imports also exclude BMP
- **File size:** 8 MB maximum for each product and variant image
- **Number:** Up to 1,000 images per product, of which 250 are displayed in the control panel, and 1 image per variant
- **Zoom:** The theme's Image sizes setting controls the zoomed image shown on hover; the API documentation says to provide an image smaller than 1,280 × 1,280 pixels for the zoom image, otherwise a resized image is returned
- **Thumbnails:** Thumbnails and other sizes are created from the uploaded image; the first image in the list is the default image on the product page and Quick View
- **Aspect ratio:** Product images used as thumbnails are best kept at the same aspect ratio; an image whose ratio does not match the theme's settings is stretched or shrunk
- **Automatic optimisation:** The BigCommerce CDN compresses images with a lossless setting and may convert the file format; Stencil themes based on Cornerstone 4.0 or newer use srcset to serve responsive image sizes
- **Alt text:** The image description becomes the alt tag; if it is left blank the product name is used, and variant images do not support descriptions
- **Colour profile:** Colour profiles are stripped from product images on upload, so saving images without a colour profile is advised

[Check your images — free](https://herofab.app/tools/image-size-checker)

## What BigCommerce asks for, covered.

Herofab images are delivered at 2K or 4K. Square 2K output is 2,048 pixels wide, above the 1,280 × 1,280 pixels BigCommerce calls optimal, and can be downloaded as PNG or JPG, two of the formats BigCommerce accepts. A collection ordered in one aspect ratio keeps thumbnails from being stretched or shrunk by the theme. Images made on a plan or with a credit pack carry no watermark or added text.

### Above 1,280 × 1,280

Square 2K output is 2,048 pixels wide, above the size BigCommerce calls optimal.

### PNG or JPG

Herofab images can be downloaded as PNG or JPG, two of the formats BigCommerce accepts.

### One ratio across the catalogue

A collection ordered in one aspect ratio keeps thumbnails from being stretched or shrunk by the theme.

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## BigCommerce, answered.

**What size should BigCommerce product images be?**

BigCommerce product images: 1,280 × 1,280 pixels optimal, JPEG, GIF, WebP or PNG, 8 MB per file and up to 1,000 images per product.

**Which file formats does BigCommerce accept for product images?**

JPEG/JPG, GIF, WebP and PNG; TIFF and PDF are not supported, and CSV imports also exclude BMP. Source: BigCommerce Help Center — Adding Products (v3); How Products Work; Platform Limits; Optimizing Your Images; Adjusting Your Store Image Settings; Troubleshooting Your Store Images; Importing Product Variants, Images, and Other Complex Attributes; BigCommerce Developer Docs — Create Product Image, checked 12 October 2026.

**How large can a product image file be on BigCommerce?**

8 MB maximum for each product and variant image. Source: BigCommerce Help Center — Adding Products (v3); How Products Work; Platform Limits; Optimizing Your Images; Adjusting Your Store Image Settings; Troubleshooting Your Store Images; Importing Product Variants, Images, and Other Complex Attributes; BigCommerce Developer Docs — Create Product Image, checked 12 October 2026.

**How many images per product on BigCommerce?**

Up to 1,000 images per product, of which 250 are displayed in the control panel, and 1 image per variant. Source: BigCommerce Help Center — Adding Products (v3); How Products Work; Platform Limits; Optimizing Your Images; Adjusting Your Store Image Settings; Troubleshooting Your Store Images; Importing Product Variants, Images, and Other Complex Attributes; BigCommerce Developer Docs — Create Product Image, checked 12 October 2026.

**What image size enables zoom on BigCommerce?**

The theme's Image sizes setting controls the zoomed image shown on hover; the API documentation says to provide an image smaller than 1,280 × 1,280 pixels for the zoom image, otherwise a resized image is returned. Source: BigCommerce Help Center — Adding Products (v3); How Products Work; Platform Limits; Optimizing Your Images; Adjusting Your Store Image Settings; Troubleshooting Your Store Images; Importing Product Variants, Images, and Other Complex Attributes; BigCommerce Developer Docs — Create Product Image, checked 12 October 2026.

**Can I check my images before uploading?**

Yes. The free [image size checker](https://herofab.app/tools/image-size-checker) reads each file in your browser and tests it against these rules; the image is not uploaded.

**Where do these figures come from?**

From BigCommerce Help Center — Adding Products (v3); How Products Work; Platform Limits; Optimizing Your Images; Adjusting Your Store Image Settings; Troubleshooting Your Store Images; Importing Product Variants, Images, and Other Complex Attributes; BigCommerce Developer Docs — Create Product Image, read on 12 October 2026. Marketplaces update their rules; the [official page](https://support.bigcommerce.com/s/article/Adding-Products-v3) is the final reference.

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